Frequently Asked Questions

A furnace that frequently shuts off could be experiencing issues from a dirty air filter restricting airflow to a malfunctioning thermostat. It’s vital to address this promptly to avoid further damage. We offer emergency services to assess and repair your furnace quickly and efficiently, ensuring your home remains warm and safe.

If your heater is blowing cold air, it could be due to several issues, such as a low thermostat setting, a clogged filter, or even a more significant problem with the heating element itself. Contact us for a thorough diagnostic. We’ll provide a clear explanation of the issue and straightforward pricing for any necessary repairs.

Choosing between a ductless mini-split system and a heat pump depends on various factors, including your home’s size, layout, and specific heating and cooling needs. We can help you understand the benefits of each system and choose the best option for your home, using our expertise to ensure optimal comfort and efficiency.

A clogged drain can be a nuisance and, if not addressed, a significant issue. Avoid using harsh chemical drain cleaners, as they can damage your pipes. Instead, call us for professional assistance. At 1st American Plumbing, Heating & Air, our experienced plumbers use gentle, effective methods to clear your drains without damaging your plumbing system.

A constantly running toilet can waste a significant amount of water, leading to high utility bills. This often results from a faulty flapper or fill valve, which we can replace quickly and efficiently. We offer 24-hour service to resolve such issues promptly, ensuring your toilet operates efficiently.

If your water heater is depleting hot water too quickly, it may be undersized for your needs or could be struggling with sediment buildup, affecting its efficiency. We can evaluate your water heater, suggest solutions like flushing the system, or recommend a replacement.

This issue could be due to several factors, including electrical problems or a malfunctioning heat exchanger. Our technicians can troubleshoot and resolve this, ensuring your thermostat and heating system are perfectly synchronized for optimal performance.

To give you a more transparent upfront price we send a licensed, background checked, drug screened, insured and trained technician to your home or business. They will evaluate the scope of work and give you an accurate upfront price before beginning the work. We have found that is the best way to establish clear expectations and it also eliminates miscommunication that can feel like a bate and switch. We find our best clients appreciate the honest upfront price.

Typically we can get you on the schedule same day and for emergencies we do our best to have someone out within the hour. If it is a larger project we do our best to schedule as to not be more than about two weeks out.

Yes, We answer our phones live 24/7 in-house. Our technicians run scheduled calls from 8am to 5pm Monday – Saturday and On Call Emergency calls from 5pm to 8am Monday – Saturday and all day Sunday.